Bill Payment Options

Pay your Water Bill Online

The Guntersville Water Board has partnered with NexBillPay to extend additional payment options for customers interested in using their check, debit card or credit card to pay their bill. NexBillPay is a trusted third party automated payment service that allows you to pay your Water bill online.

  • Pay your bill online 24/7.

    You will need your Guntersville Water Board Account Number and Balance Due from your printed billing statement in order to make a payment online. If you don't have your billing statement handy, you may request your Account Number and Balance Due by calling Guntersville Water Board at (256)-582-5931.

  • NexBillPay charges a small service fee for each transaction processed online. Guntersville Water Board does not keep any part of the NexBillPay service fee.
The NexBillPay service fee will be disclosed prior to completing your transaction.

To Make A Payment Online:

  1. Click the Pay My Bill button at the top right of this page.
  2. Enter all requested information on the NexBillPay payment site. Make sure to enter the correct Account Number and the Full Balance Due. If your payment does not include the full balance due, your account will be considered late and late fees will apply.
  3. Choose either to pay by echeck or credit card. The NexBillPay fee will be disclosed to you prior to completing your transaction.
  4. Once your payment is approved your receipt will be emailed to the email address you provided. You may also print your receipt if needed. To begin your quick and easy bill payment, either: Click on the NexBillPay logo above or click the Pay My Bill link below to be routed directly to the secure payment website.

Pay by Bank Draft

Please call our office at 582-5931 to sign up.

Pay by Mail

When paying your water bill by mail, make sure to include your Guntersville Water account number, physical address and telephone number.

Mailing Address:
Guntersville Water Board
705 Blount Avenue
Guntersville, AL 35976

Pay in Person

The Guntersville Water Board's business office is located at 705 Blount Avenue. Our business hours are 8:00 a.m. to 4:30 p.m., Monday—Friday.

Now Available! Pay by Telephone — Toll Free 1-800-822-1358

  • Pay your bill over the phone 24/7.

    You will need your Guntersville Water Board Account Number and Balance Due from your printed billing statement in order to make a payment over the phone. If you don't have your billing statement handy, you may request your Account Number and Balance Due by calling Guntersville Water Board at (256)-582-5931.

  • NexBillPay charges a small service fee for each transaction processed over the phone. Guntersville Water Board does not keep any part of the NexBillPay service fee.


Pay My Bill Click Here






FAQs

Why is there a service fee for online payments?

NexBillPay charges a service fee to cover payment handling and all processing charges. The service fee will be calculated and disclosed prior to finishing your payment. Payments typically post within 1 to 2 business days.

What forms of payment are available?

Online Payments:
Credit card, debit card or electronic check.
Mail in Payments:
Check or money order. We do not recommend mailing cash.
Payments made in Person:
Cash, check or money order.

Does Guntersville Water Board keep any part of the online payment service fee?

Guntersville Water Board does not keep any part of the NexBillPay service fee.